General Community Questions

The Kathryn is open throughout the week with flexible hours designed to accommodate both weekday and weekend schedules. Our team is available Monday, Wednesday, and Friday from 9:00AM - 6:00PM, as well as Tuesday and Thursday from 10:00AM - 6:00PM. Saturday office hours are available from 10:00AM - 5:00PM, while the office is closed on Sundays. Whether you’re planning a tour, need assistance with your apartment home, or simply want to connect with our onsite team, we’re here to provide a welcoming and personalized experience.

Yes, The Kathryn is a pet-friendly community designed to make life comfortable for both residents and their furry companions. The community welcomes up to two (2) pets per apartment home, with a non-refundable Pet Fee per pet and monthly Pet Rent per pet. The Kathryn does have an 85-pound weight restriction, and aggressive breeds are prohibited in accordance with community guidelines. Residents and their pets can also enjoy thoughtfully designed amenities throughout the community, including a dedicated pet lawn and a convenient pet grooming and washing station located inside Artisan Hall.

The Kathryn offers a thoughtfully curated selection of studio, one-bedroom, and two-bedroom apartment homes, along with spacious two-, three-, and four-bedroom townhome layouts. Each residence is designed with modern finishes, open-concept living spaces, and elevated details that create a refined yet comfortable living experience. Whether you’re searching for a stylish studio or the additional space of a townhome, The Kathryn offers a variety of floor plans designed to complement different lifestyles in the heart of Frisco.

The Kathryn is centrally located in Frisco, Texas, near the intersection of Cotton Gin Road and Legacy Drive. This prime location places residents close to some of Frisco’s best shopping, dining, entertainment, and employment destinations, while still offering a comfortable and connected neighborhood atmosphere. With convenient access to major roadways and nearby lifestyle destinations, The Kathryn provides an ideal balance of accessibility, convenience, and elevated apartment living in one of Frisco’s most desirable areas.

The Kathryn offers a distinctive living experience that combines the comfort of a neighborhood setting with the elevated features and conveniences of modern apartment living. Located within The Canals at Grand Park, the community features a unique collection of apartment homes and spacious townhome residences spread throughout a thoughtfully designed, walkable setting with tree-lined streets and green spaces. Residents also enjoy convenient access to nearby lifestyle amenities within The Canals at Grand Park, including Founders Hall and Founders Athletic Club, further extending the experience beyond the community itself. With a variety of residential layouts, inviting outdoor spaces, and a setting that feels connected yet residential, The Kathryn offers a unique blend of modern living, neighborhood charm, and access to everything that makes Frisco an exceptional place to call home.
The Kathryn does not currently offer furnished apartment homes. However, the community does offer a furnished Guest Suite available for residents to reserve for visiting friends and family needing short-term accommodations. This convenient onsite option allows guests to stay close by while enjoying a comfortable space of their own. Whether you’re relocating to Frisco or simply planning ahead for visiting family and friends, our team is happy to provide additional information regarding Guest Suite availability, rates, and reservations.
No, smoking is not permitted within the community. The Kathryn is committed to providing a clean, comfortable, and elevated living environment for all residents and guests throughout the property.

Leasing and Application Process

Scheduling a tour at The Kathryn is simple and convenient. Prospective residents can use the online scheduling tool or the “Contact Us” option directly through the community website to arrange an in-person tour. You may also contact our team directly by calling (469) 634-0892 or emailing thekathryn@greystar.com for personalized assistance. Whether you’re exploring floor plans, amenities, or the surrounding Frisco neighborhood, our team is happy to help you find the perfect apartment home.

During the leasing process at The Kathryn, all prospective residents will complete a rental application and provide income verification documentation as part of the approval process. Additional documentation may be requested depending on individual circumstances or screening requirements. Our team is always happy to guide applicants through the process and answer any questions along the way. For additional information regarding application requirements or leasing qualifications, please contact our team directly at (469) 634-0892.

At The Kathryn, the combined household income is required to equal at least three (3) times the monthly Base Rent. As part of the application and screening process, each applicant will also undergo a review of credit history, rental history, and criminal history to help determine eligibility for residency. Screening results are evaluated individually and may vary depending on overall application qualifications. For additional information regarding application requirements or leasing qualifications, please contact our team directly at (469) 634-0892.

Prospective residents can begin the application process by visiting the “Find Your Home” section of The Kathryn website. From there, you can browse available apartment homes, select your preferred floor plan and move-in options, and complete the application process electronically. The online leasing experience is designed to be simple, convenient, and accessible from anywhere. If you have any questions during the application process, our leasing team is always happy to assist and provide additional guidance along the way.

Yes, renters insurance is required for all residents at The Kathryn. Maintaining an active renters insurance policy helps provide additional protection for your personal belongings and liability coverage throughout your residency.

The application and approval process at The Kathryn generally takes approximately 48-72 hours from submission to final decision. Timing may vary depending on screening results, document verification, and the completeness of the application provided. Our team works to process applications as efficiently as possible while keeping applicants updated throughout the process.

Yes, The Kathryn may offer short-term lease options depending on current availability and lease term offerings at the time of inquiry. Availability and pricing for short-term leases can vary throughout the year based on apartment availability and market conditions. For the most current lease term options and availability, we encourage prospective residents to contact our team directly for additional details.

Yes, The Kathryn completes background and credit screenings as part of the application and approval process for prospective residents. Screening reviews may include credit history, rental history, and criminal history in accordance with community policies and screening guidelines. For additional details regarding the screening process or application qualifications, please contact our team directly for assistance.

Pricing, Fees, & Deposits

Utilities are not included within the monthly rent at The Kathryn. Utility services are billed separately and will appear monthly alongside rental charges and other applicable community fees. Utility amounts may vary based on usage, service providers, and apartment home size. For additional information regarding utility billing, setup requirements, or estimated monthly costs, please contact our team directly for further details.

Residents at The Kathryn are responsible for establishing and maintaining electric services and gas services (if applicable) through CoServ. Additional utility-related charges may be billed separately throughout residency depending on the apartment home and utility usage. For additional details regarding utility setup, billing, or account requirements, please contact our team directly for assistance.

Monthly rent at The Kathryn is due on the first (1st) of each month. Residents have access to several convenient electronic payment options, including eCheck (ACH), debit card payments, credit card payments, and eMoney Order options through the resident payment portal. The online payment system is designed to provide a simple and secure way to manage monthly rental payments.

Move-In, Lease Terms

The Kathryn offers a variety of lease term options ranging from approximately 3-15 months, depending on current availability. Flexible lease options are designed to help accommodate a variety of lifestyle and relocation needs. For the most current lease term offerings and pricing, please contact our team directly for additional details.

Prior to move-in at The Kathryn, residents are required to complete and fully execute all lease contract documents and community addenda. Move-in funds must be paid in full, electricity services must be activated, and valid renters insurance documentation must be provided before keys can be released. If residents are bringing a pet, additional pet-related documentation and approvals may also be required depending on the situation. Move-in requirements can vary slightly based on individual scenarios, including additional deposit requirements or optional deposit waiver enrollment selections.

Subletting or short-term rental arrangements through third-party platforms are not permitted at The Kathryn. However, onsite lease transfers may be available depending on apartment availability at the time of request. For additional details regarding transfer availability or community policies, please contact our team directly for assistance.
Residents at The Kathryn are required to provide a written 60-day Notice of Intent to Vacate in accordance with the lease contract terms. Once notice has been received, our team will provide additional guidance regarding the move-out process, including important dates, instructions, and expectations prior to your scheduled move-out date. Move-out procedures and final account details may vary depending on individual lease terms and apartment condition at the time of move-out.

Amenities & Lifestyle

The Kathryn offers a thoughtfully curated collection of amenities designed to complement both everyday living and relaxation. Residents can enjoy a welcoming resident lounge with fireplace, coffee bar, private conference room, relaxing courtyard with outdoor entertainment space, pet park and pet wash, and complimentary Wi-Fi throughout amenity areas. Residents also enjoy access to nearby Founders Hall, featuring two luxury pools, a fitness center with dedicated cycle and yoga studio, media and game rooms, club and entertainment spaces, covered patios, expansive green space, and additional outdoor gathering areas.
Many amenities at The Kathryn are available to residents 24 hours a day, offering convenient access designed to accommodate a variety of schedules and lifestyles. However, certain amenities, including the resort-style pools and Founders Hall, operate under designated access hours and community policies that may vary throughout the year.
Private amenity reservations are not currently offered within The Kathryn community spaces. However, residents may have access to reservation opportunities through Founders Hall, which offers select reservable spaces and amenities depending on availability. For additional details regarding reservation options, availability, or rental requirements at Founders Hall, please contact the Concierge directly at foundershall@worthross.com. Availability and reservation policies may vary throughout the year.
Yes, complimentary Wi-Fi is available throughout many of the common areas at The Kathryn for resident convenience and connectivity. Wireless internet access is offered within several indoor amenity and gathering spaces, making it easy for residents to work remotely, relax, or stay connected while enjoying the community. Wi-Fi availability and connection quality may vary slightly depending on the specific location within the property.
Yes, The Kathryn offers an onsite Guest Suite available for residents to reserve for visiting friends and family. The Guest Suite is a furnished two-bedroom townhome offering comfortable accommodations, wireless internet, and a private one-car garage, providing guests with the convenience and privacy of their own space while staying close to residents. Availability, rates, reservation requirements, and applicable fees may vary, so please contact the Leasing Office directly for the most current information and assistance with Guest Suite reservations.

Yes, The Kathryn offers convenient onsite parking throughout the community, including surface parking areas available for residents and visitors. The community also features private garages located throughout the property, providing residents with an additional parking option for added convenience. Select townhome residences may also include attached private garages depending on the floor plan. Garage availability is limited and subject to change, so residents and prospective residents are encouraged to contact the Leasing Office for current availability, pricing, and additional parking information.

The Kathryn does not currently offer electric vehicle (EV) charging stations onsite. Residents with electric vehicles are encouraged to utilize public charging options available throughout the surrounding Frisco area. For questions regarding parking or available parking options within the community, please contact the Leasing Office for additional information.
Yes, The Kathryn offers a limited number of bicycle storage stations located throughout the community. Residents utilizing these areas should provide their own bicycle lock and properly secure their bike when stored. For residents seeking additional private storage for bicycles or other personal items, private garages may also be available to rent for an additional monthly fee. Garage availability is limited and subject to change, so please contact the Leasing Office for current availability and pricing.
The Kathryn utilizes Fetch as its dedicated package management partner, providing residents with a convenient solution for receiving deliveries. Packages are delivered to Fetch’s local facility and residents are notified through the Fetch App, where they can coordinate delivery directly to their apartment home during an available delivery window. Residents can manage package notifications, delivery preferences, and scheduling through their Fetch account. Additional information regarding enrollment and package delivery procedures is available through the Leasing Office.
Yes, The Kathryn hosts a variety of resident events and community activities throughout the year designed to encourage connection, engagement, and elevated community living. Residents can enjoy monthly onsite events within the community, along with larger seasonal experiences and neighborhood activations hosted in partnership with The Canals at Grand Park. Events and activities may include social gatherings, wellness experiences, holiday celebrations, and local collaborations that help create a vibrant and connected atmosphere throughout the community.

Guests

Residents interested in reserving The Kathryn’s Guest Suite should contact the Leasing Office directly for current availability, nightly rates, and reservation requirements. Guest Suite availability and pricing are subject to change throughout the year, and advance reservations are recommended. Our team will be happy to provide current rates, confirm available dates, and assist with the reservation process.

Yes, guest parking is available throughout The Kathryn. Visitors may utilize designated parking spaces within the community’s surface parking lots or available street parking throughout the community. Parking availability is subject to change, and all posted parking signage and community parking policies should be followed. Residents and guests are encouraged to contact the Leasing Office with any questions regarding current guest parking guidelines.

Guests can easily access most areas of The Kathryn without a key fob, as the community features an open, neighborhood-style layout with apartment buildings and townhome residences located throughout the property. Residents are encouraged to provide guests with their building or apartment location and any necessary directions prior to arrival. Access to select amenity and common areas, including the Leasing Office after regular business hours, may require a resident key fob. Guests should remain accompanied by a resident when accessing controlled community amenity spaces.

Accessibility

Yes, The Kathryn offers accessibility features throughout the community in accordance with applicable guidelines and requirements. For additional information regarding accessibility features or accommodation requests, please contact our team directly for assistance.

Yes, The Kathryn offers accessibility features throughout the community amenities and common areas in accordance with applicable guidelines and requirements. Accessibility accommodations and features may vary depending on the specific amenity space or community area. For additional information regarding accessibility features or accommodation requests, please contact our team directly for assistance.
Yes, accessible parking spaces are available within surface lots throughout the property, in accordance with applicable guidelines and community parking policies. Parking availability and designated locations may vary throughout the property depending on community usage. For additional information regarding parking accommodations or accessibility requests, please contact our team directly for assistance.

Pets

Yes, The Kathryn is a pet-friendly community designed to make life comfortable for both residents and their furry companions. The community welcomes up to two (2) pets per apartment home, with a non-refundable Pet Fee per pet and monthly Pet Rent per pet.
Yes, breed restrictions do apply at The Kathryn in accordance with community pet policies and guidelines. Pet policies, restrictions, and approval requirements can vary depending on the animal and individual circumstances. For additional information regarding breed restrictions or pet qualifications, please contact our team directly for details.
The Kathryn allows up to two (2) pets per apartment home in accordance with the community pet policy. Residents can enjoy a pet-friendly living experience with access to community amenities including a dedicated pet lawn and pet grooming and washing station at Artisan Hall. Pet policies, restrictions, and approval requirements can vary depending on the animal and individual circumstances. For additional information regarding pets, please contact our team directly for details.
Yes, service animals are permitted at The Kathryn in accordance with applicable laws and community policies. For additional information regarding accommodation requests, please contact our team directly for assistance.
Yes, The Kathryn offers pet-friendly amenities designed to make life more convenient for residents and their furry companions. Residents can enjoy a dedicated pet washing station located at Artisan Hall, along with a pet lawn and open green spaces throughout the community for outdoor time with their pets. These amenities complement The Kathryn’s walkable neighborhood setting and provide convenient options for keeping pets active, comfortable, and cared for close to home.

Neighborhood

The Kathryn is located within The Canals at Grand Park, a thoughtfully designed residential neighborhood in Frisco, Texas. The community offers a connected neighborhood atmosphere with walkable streets, landscaped green spaces, and convenient access to nearby community destinations, including Founders Hall and Founders Athletic Club. Residents are also just minutes from Frisco’s shopping, dining, entertainment, employment centers, and major roadways. The Kathryn combines the charm of neighborhood-style living with the convenience and accessibility of one of Frisco’s most desirable areas.
The Kathryn is conveniently located near a wide variety of shopping, dining, and grocery destinations throughout Frisco. Residents enjoy easy access to everyday essentials at H-E-B, Whole Foods Market, Target, and other nearby retailers, while popular destinations including The Star District, Stonebriar Centre, Legacy West, and Frisco Station offer additional shopping, dining, and entertainment options. The surrounding area features everything from casual restaurants and coffee shops to upscale dining and nightlife. With convenient access to Legacy Drive and the Dallas North Tollway, The Kathryn places residents just minutes from many of Frisco’s most popular retail and lifestyle destinations.
The Kathryn is located within the Frisco Independent School District (Frisco ISD), one of the area’s well-known public school districts. Schools currently assigned to the community include Vaughn Elementary School, Pioneer Heritage Middle School, and Frisco High School. School zoning and attendance boundaries may change over time based on district decisions and enrollment adjustments. For the most current school zoning information, residents are encouraged to verify details directly with Frisco ISD.
The Kathryn is conveniently located near several colleges and universities throughout Frisco and the greater North Texas area. Nearby educational institutions include the University of North Texas at Frisco, Collin College’s Frisco Campus, and additional higher education campuses located throughout Plano, Denton, and North Dallas.
The Kathryn is conveniently located near several transportation options throughout Frisco and the surrounding North Texas area. Residents have access to nearby DCTA GoZone on-demand transit services throughout portions of Frisco, along with connections to DART transit stations and park-and-ride locations located within a short drive of the community. Public transportation availability and route access may vary depending on destination and time of day. The community’s central location near major roadways also provides convenient access throughout Frisco, Plano, and the greater Dallas-Fort Worth metroplex.

Resident Resources

The Kathryn is proud to offer a fully paperless resident payment experience for added convenience and flexibility. Residents may make one-time payments or schedule recurring automatic payments for Rent and Utility charges directly through the online resident portal. Payments may be submitted electronically through the resident portal at thekathryntx.loftliving.com.
Prior to your lease expiration, a member of our team will connect with you regarding available renewal options and upcoming lease offerings for your apartment home. Lease renewals at The Kathryn are completed electronically for added convenience and accessibility throughout the process. Renewal rates, lease term options, and availability may vary depending on market conditions and apartment home selection at the time of renewal. Our team is always happy to answer any questions and assist throughout the renewal process.
The Kathryn offers professional onsite maintenance services, including 24-hour emergency maintenance support for urgent service needs. Residents may submit general maintenance requests electronically through the online resident portal at thekathryntx.loftliving.com or contact the office directly to speak with a member of our team for assistance. The online portal allows residents to conveniently place and monitor service requests throughout the process. Emergency maintenance contact procedures and additional service instructions are also provided to residents upon move-in.
Yes, The Kathryn offers an online resident portal designed to provide convenient access to account management and community services. Through the resident portal, residents can make payments, submit maintenance requests, review account information, and manage additional community-related services electronically. The resident portal may be accessed at thekathryntx.loftliving.com for convenient access throughout residency.
Yes, The Kathryn offers a variety of thoughtfully designed co-working spaces and common areas ideal for remote work, studying, or flexible work schedules. Residents can enjoy comfortable spaces throughout the community designed to support productivity, collaboration, and everyday convenience while working from home. Complimentary Wi-Fi is also available throughout many common areas, creating an elevated and connected environment for residents working remotely within the community.